“We at Venosa are very pleased to have selected and partnered with Water Treatment Solutions to provide process water recovery, cleaning, and recirculation to our production processes. The equipment performs as advertised, and the customer service experience is top-notch. Whenever we have had questions or technical needs, the Water Treatment team has responded quickly and provided whatever we needed.
Recently, we experienced a normal maintenance condition that required parts, and we had a response within 30 minutes…at 7:30 a.m. on a Saturday! Our parts were shipped that afternoon and arrived on Monday, and I doubt that we would have had such a positive experience and great service level from anyone else. In addition, as a follow-up, several members of the Water Treatment team happened to be in town later that week and made a courtesy call to the plant just to make sure we were okay. While here, they provided additional training and made a mini service call. This highly personalized attention typifies Water Treatment’s approach to creating an important value-add relationship.”
Marty Ernst, CEO